We’re pleased to offer free standard shipping worldwide, which includes tracking and insurance (where available) to ensure your order arrives safely and securely. If you need your order sooner, we also offer a premium shipping option for a small addi
Our shipping network is extensive, covering numerous countries worldwide. We currently offer our shipping services to the following regions:. We ensure your orders are delivered efficiently and reliably through a combination of international postal s
For most locations, orders typically arrive within 1-2 weeks from the date of shipment. Please note that this is an estimated timeframe and actual delivery will vary due to factors such as customs processing, local postal delays, or other unforeseen
Our orders are dispatched from various locations outside the United States. This strategic choice allows us to offer you exceptional value. It's important to note that most of our products are export-labeled, but they match the quality and authentici
We regret to inform you that, after careful consideration, we have made the difficult decision to discontinue shipping to Canada. Over the years, we have encountered ongoing challenges with shipping logistics, customs delays, and other complications
At Sierra Pet Meds, we work hard to ensure your order is packed and dispatched as quickly as possible. However, occasional delays may occur due to factors beyond our control, such as fulfilment backlogs or issues with shipping carriers. We completely
Sometimes, parcels that aren't collected on time from your local post office or delivery point get returned to us. We know this can be frustrating, so here’s a quick explanation of why it happens and what you can do next. Common Reasons for Returned
While both Standard and Premium Shipping typically deliver within 2–3 weeks, the key differences lie in the level of service, handling speed, and peace of mind offered. Standard Shipping is our free, economy-style option. It includes basic tracking a