Reach out to us, we'd love to connect! 🐾

Shop

Track Your Order

Contact Us

Sierra Pet Meds

Discover everything you need at Sierra Pet Meds Help Center. Get detailed information about our company, managing your orders, returns, tracking orders, our rewards program, and shipping for a smooth and enjoyable shopping experience for your pet's health care needs.

Sierra Pet Meds Frequently Asked Questions 

About Sierra Pet Meds

About Our Products

Location and Contact Information

Are your items authentic?

How are your prices so affordable compared to others?

Privacy Policy

Terms and Conditions

About Us

Can I edit or add anything to my order?

How do I cancel my order?

How do I track my order?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

Can I place my order over the phone?

Why does the product look different to what I'm used to?

Why didn't I receive all of my order?

Why didn't I receive a confirmation email?

Do You Offer a Subscription Service?

Order Management

Do you offer free shipping?

Do you ship worldwide?

How long does delivery take?

Where are your orders shipped from?

Discontinuation of Shipping to Canada

Shipping & Delivery

How do I make a return?

When will I get my refund?

Returns & Refunds

How do I apply promo/discount codes?

What if I forgot to apply my promo/discount code?

What payment methods do you offer?

Is my personal information secure?

Why was my payment declined?

Do you accept pre-paid Visa gift cards?

Payments & Discounts

How do I use my benefits/rewards points?

Can I be rewarded for referring others to your site?

Rewards Program Overview

Rewards Program

Product Expiration Dates

Do You Sell Apoquel for Dogs?

Product FAQs

All articles