Sierra Pet Meds logo
Sierra Pet Meds logo

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Shopping With Us

Can I place my order over the phone?

Our order and payment processing system is currently optimized for online transactions, ensuring the most secure and efficient shopping experience. However, if you prefer to place an order over the phone, you can call us during our office hours of 8:

How do I create an account?

Setting up an account is quick and simple! Just follow the steps below:. On Desktop:. Head to the top right corner of the screen, next to the wishlist heart icon. Click the person icon. Select “Register.”. Fill out the form with your details and subm

Do You Offer a Subscription Service?

No, we don’t currently offer a subscription or automatic ordering service. You’ll need to place a new order each time you’d like to purchase. Please don’t hesitate to reach out if you have any other questions!

Do U.S. Import Duties Affect My Pet Product Order?

Am I going to be charged tariffs on my purchase?Unlikely! Unless your order is over US$800, you won’t be charged import duties. Most regular orders fall well below this limit. What exactly is the de minimis threshold?It’s the amount at which U.S. cus