Can I place my order over the phone?Updated 10 months ago

Our order and payment processing system is currently optimized for online transactions, ensuring the most secure and efficient shopping experience. However, if you prefer to place an order over the phone, you can call us during our office hours of 8:30 AM to 4:30 PM AEST, Monday through Friday. Please note that these hours may not be convenient for all customers due to the time difference between your location and Australia.

To show our appreciation, we invite you to use the coupon code 'HAPPYPET' for a 5% discount off your total order. This code can be applied during the online checkout process. If you need any assistance with placing your order online, our customer service team is more than happy to help.