Why didn't I receive all of my order?Updated 10 months ago

If you've received only part of your order, it could be due to several reasons. Often, orders are shipped in separate packages to ensure quicker delivery or because items come from different locations. As a result, these packages might arrive at different times. Additionally, some items in your order may have a longer processing or shipping time compared to others.

Rest assured, the remaining part of your order is on its way. You can track each package using the tracking information provided in your shipping confirmation emails. If you have any concerns or need further assistance regarding your order, please don't hesitate to contact us. You can do so by sending us an email or using the 'Contact Us' form on our website. We are committed to ensuring you receive your complete order promptly and accurately.