Why didn't I receive a confirmation email?Updated 10 months ago

If you haven't received an order confirmation email, there could be a few reasons:

1. Email Address Typo: Double-check that the email address provided during the order process is accurate. A simple typo can prevent the confirmation email from reaching you.

2. Spam/Junk Folder: Sometimes, confirmation emails are mistakenly routed to the spam or junk folder. Please check these folders in your email account.

3. Email Delay: Occasionally, there might be a delay in the email system. It's worth waiting a few minutes to see if the email arrives.

4. Order Processing: If your order is still being processed, the confirmation email may not have been sent yet.

If none of these reasons apply or if you still haven't received your confirmation after checking, please contact us for assistance. You can reach us by sending an email or using the 'Contact Us' form on our website. We're here to ensure you have all the information you need about your order.