How do I use my benefits/rewards points?Updated 13 days ago
Redeeming your rewards points is easy and a great way to save on your next purchase! Follow the steps below to make the most of your benefits.
Step 1: Access the Rewards Program
Go to our website.
Click the blue “Rewards” link in the bottom left corner of the screen.
This will open the Rewards panel.
If you’re already a rewards member, sign in. If not, you can join for free in just a few clicks.
Step 2: View Your Points Balance
Once signed in:
If you’ve already converted your points to store credit, your store credit balance will appear in the top navigation bar, to the left of the search icon.
If you don’t see your balance there, you likely need to redeem your points first.
To simply check your points balance at any time, click the “Rewards” link in the bottom left corner of our website.
Step 3: Redeem Points for Store Credit
Click the “Rewards” link again to open the panel.
Navigate to the “All Rewards” section.
Use the slider tool to select how many points you’d like to redeem.
✅ Conversion rate: 100 points = $1 USD in store credit.Once redeemed, your store credit will be available and ready to use at checkout.
Step 4: Apply Store Credit at Checkout
Add your items to the cart and head to checkout.
Fill in your shipping details - once that’s done, the payment section will load.
Under the “Payment” section and just above the credit/debit card entry, look for a checkbox that says:
“Apply $[amount] store credit to order”✅ Make sure this box is ticked to apply your credit to the order.
Important Notes:
Store Credit is in USD: Your redeemed credit is issued in USD and can only be applied if you’re checking out in USD. Please ensure your checkout currency is set to USD for the credit to work correctly.
Maximise your savings: Redeem your points when you're ready to shop and enjoy exclusive discounts on your order.
By using your rewards points, you get more value out of every purchase.
Start redeeming today and make your shopping experience even more rewarding!